Where can I find my store's opening hours?
Open Find a store and choose your store. Each store page shows its address, map, phone number and opening hours for every day of the week, and whether it's open now. Most stores open between 9am and 10am and close between 7pm and 10pm. Sunday hours are shorter at some stores.
Are opening hours different on bank holidays?
Hours can differ on bank holidays, so check your store page before you travel.
Can I buy products on this website?
No. This website shows our offers and recipes and helps you find a store. You buy in our stores. Stock can vary by store.
Do all stores sell the same things?
Not exactly. The range depends on the store's size and location, and larger stores carry more. If you're looking for something specific, call your store (the number is on its store page) or send us a message and tell us which store.
Are your offers available in every store?
Offers can vary by store. See the Offers page for what's on now.
Can I ask you to stock a product?
Yes. Use the contact form on this page and tell us what you'd like us to stock. You can pick the store you're asking about. Our product team reviews requests.
How do I contact you?
Use the contact form on this page.
I'm a supplier. How do I get in touch?
Use our Supplier enquiry form. As we get a lot of enquiries we can't always reply. If you'd like our product team to see samples, send them to Oseyo Wimbledon, Unit 4-5, 25 The Broadway, Wimbledon, London SW19 1PS. For wholesale, partnerships or press, use the Business enquiry form.
How do I apply for a job?
See the open roles on our Careers page and press Apply on the job you want.
Do you have recipes?
Yes, 50 Korean recipes to cook at home, from quick snacks to stews. Each recipe lists its ingredients, and you can scale them for the number of people and add them to a shopping list on your phone. Our Korean food guide explains the basics, like gochujang, kimchi and ramyeon.
What do you do with my personal information?
Our Privacy & cookies page explains what we collect and why. Statistics cookies (Google Analytics) are only used if you accept them in the cookie banner, and you can change your choice at any time with Cookie Settings.
Do you have a loyalty card?
Not at the moment.
Do you accept cash?
No, our stores are card only.
Do you accept Amex?
Yes.
